cv66 Terms and Conditions

Last updated: January 2025

These terms and conditions ("Terms") apply to the cv66 platform and all services operated under it. By accessing the website or creating an account, you are considered to have agreed to these Terms. To learn more about our operations and values, please visit the About cv66 page.

Section 01

Definitions and Interpretation

The following terms used in these Terms carry specific meanings:

"Platform"

"Platform" refers to the cv66 website, mobile application, and all digital services provided through them.

"Member" or "User"

Any person who has completed registration on cv66, holds an active account, and uses the platform's services.

"Real Money Gaming"

cv66 casino games, slots, live casino, or sports betting — where real money is deposited to place bets and money is won or lost depending on the outcome.

"Bonus"

Additional credit given to members by cv66, which becomes withdrawable upon meeting wagering requirements.

Section 02

Account Registration and Eligibility

2.1 Age Requirement

All cv66 services are for persons aged 21 or above only. Members must confirm their actual age when creating an account. Providing false information about age will result in immediate account closure and any deposited funds may be forfeited.

2.2 One Person, One Account

Each person may operate only one account. If a person is found to have multiple accounts, the extra accounts will be closed. Any associated bonuses and earned rewards will also be cancelled.

2.3 Accuracy of Information

At the time of registration, members are required to provide their correct name, date of birth, mobile number, and payment details. If false or incomplete information is provided, cv66 may suspend or cancel the account at any time. cv66 may request a national ID card or other supporting documents for verification purposes.

2.4 Account Security

It is the member's responsibility to keep their password and login details strictly personal and confidential. Members are responsible for all activity carried out from their own account. Any suspicious activity should be reported to our support team immediately.

Section 03

Deposit, Withdrawal and Payment Policy

3.1 Minimum Deposit and Withdrawal

The minimum deposit amount on cv66 is ৳200 (via any payment method). The minimum withdrawal amount is ৳1,000. Withdrawal requests are generally processed within 5 to 30 minutes.

3.2 Accepted Payment Methods

cv66 supports the following payment methods:

bKash
Nagad
Rocket
Upay
Bank transfer (major commercial banks including BRAC Bank, Dutch-Bangla Bank, and Islami Bank)

The above methods may also be used for withdrawals. cv66 does not support transactions via cryptocurrency or any other method.

3.3 Withdrawal Conditions

Account verification must be completed before a withdrawal request can be made. If the wagering requirements of any active bonus have not been met, that portion of the bonus cannot be withdrawn. cv66 reserves the right to temporarily suspend a withdrawal if deemed necessary to prevent fraud.

3.4 Account Balance

Funds deposited into a member's account are held for use within the cv66 platform. If an account is closed for any reason, the remaining balance will be returned subject to applicable conditions.

Section 04

Bonuses and Promotional Offers

4.1 Welcome Bonus

A 100% bonus is available on the first deposit at cv66, up to a maximum of ৳15,000. Before this bonus can be withdrawn, the bonus amount must be wagered 10 times. For example: depositing ৳1,000 adds ৳1,000 as a bonus, making the total balance ৳2,000, and the wagering requirement will be ৳1,000 × 10 = ৳10,000.

A bonus is never "free money" — it is a conditional incentive that becomes withdrawable only after the specified wagering is completed.

4.2 Weekly and Other Bonuses

A brief description of cv66's ongoing promotional offers is given below:

cv66 Weekly Reload Joy — 20% bonus on deposit, up to ৳5,000; wagering 15x; once per week.
cv66 Slot Festival Bonus — 30% bonus on deposit for slot games, up to ৳8,000; wagering 20x; once per week.
cv66 Cricket Victory Bonus — 25% bonus on deposit for cricket betting, up to ৳6,000; wagering 18x; once per week.
cv66 Birthday Special Reward — Annual reward for verified members, up to ৳2,000; wagering 10x.
cv66 Refer a Friend Reward — Up to ৳3,000 per successful referral; wagering 12x.

A minimum deposit of ৳200 is required when claiming any bonus. While one bonus is active, another bonus cannot be activated at the same time.

4.3 Bonus Abuse

If fraudulent use of the bonus system is identified — such as placing artificial bets, collecting bonuses through multiple accounts, or any other dishonest method — the relevant bonuses and accumulated winnings will be cancelled and the account may be permanently closed.

Section 05

VIP Program and Cashback Policy

5.1 VIP Levels

The cv66 VIP program has three levels — Bronze, Silver, and Gold. Members can be promoted to a higher level based on their activity and engagement.

5.2 Weekly Cashback

A set portion of each week's net loss (total losses minus total wins) is returned as cashback:

Bronze: up to 0.4% weekly cashback
Silver: up to 0.8% weekly cashback
Gold: up to 1.2% weekly cashback

Example: if a Silver-level member's net loss in one week is ৳20,000, the cashback will be ৳20,000 × 0.8% = ৳160.

5.3 Changes to VIP Benefits

cv66 reserves the right to change the details of VIP benefits at any time. Members will be informed of any changes in due course.

Section 06

Gaming Conduct and Prohibited Activities

6.1 Fair Gaming

Every member is required to participate on the cv66 platform honestly and using only their own account. Using any automated bot, software, or technological advantage to play games is strictly prohibited.

6.2 Collusion and Fraud

Gaining fraudulent advantage through coordination among multiple members (collusion), attempting to interfere with game management systems, or deliberately exploiting any technical fault of the platform is strictly prohibited. If such activity is proven, the relevant account will be closed.

6.3 Anti-Money Laundering Policy

cv66 actively works to prevent money laundering. For suspicious transactions, withdrawals may be held pending verification. cv66 may be required to provide information to the relevant authorities if necessary.

Section 07

Data Protection and Privacy

cv66 takes the protection of members' personal information very seriously. To learn more about how member data is collected, stored, and used, please read our Privacy Policy page. All member information is kept secure through SSL encryption and secure servers.

7.1 Limits on Data Use

cv66 uses member data only for providing services, preventing fraud, and meeting regulatory obligations. Member data is not sold or shared with third parties.

7.2 Cookies

Cookies are used for the proper functioning of the platform. By accessing the website, members are considered to have consented to the use of cookies.

Section 08

Responsible Gaming and Setting Limits

cv66 believes gaming should be entertaining and controlled. We encourage members to set daily, weekly, or monthly deposit limits for themselves. Options for a temporary break or permanent account closure are also available. Detailed steps and resources can be found on the Responsible Gaming Guidelines page.

8.1 Self-Exclusion

If a member feels their gaming habits are getting out of control, they can activate self-exclusion by contacting our support team via live chat. The account will be restricted as quickly as possible after the request is received.

8.2 Protection of Minors

cv66 is committed to preventing minors from accessing the platform. Parents may use filtering software to monitor their children's internet use.

Section 09

Customer Service and Dispute Resolution

9.1 Support Channels

The cv66 customer service team provides support in Bengali and English via live chat and email, seven days a week, twenty-four hours a day. For general questions, check our Frequently Asked Questions (FAQ) section — answers to many account, payment, and bonus questions can be found there.

9.2 Complaint Submission Process

If you have a complaint, first contact us via live chat. If it is not resolved within 24 hours, send a detailed description by email. cv66 aims to resolve all complaints as quickly as possible.

9.3 Final Decision on Disputes

If a disagreement arises between cv66 and a member on any matter, the decision of cv66's management will be considered final, unless the relevant rules state otherwise.

Section 10

Account Suspension and Closure Policy

10.1 cv66's Rights

cv66 may suspend or close a member's account without prior notice in any of the following circumstances:

If these Terms are violated
If false or misleading information is provided
If bonuses or promotions are misused
If fraudulent or deceptive conduct is suspected
If the member is found to be a minor

10.2 Member's Rights

Any member may close their own account by sending a request via live chat or email. If the verification process is completed at the time of closure, the remaining balance will be returned in accordance with applicable conditions.

Section 11

Limitation of Liability

cv66 always aims to ensure the quality of its services, but is not liable for losses caused by technical faults, disruption of third-party services, or network issues. Any problems arising from a member's own device or internet connection are the member's own responsibility.

11.1 Game Results

Game results are determined entirely through Random Number Generator (RNG) technology. No game result is predetermined, and neither cv66 nor its staff can influence outcomes.

11.2 Third-Party Links

cv66 is not responsible for the content or reliability of any third-party information or links on the platform.

Section 12

Amendment and Effectiveness of Terms

12.1 Right to Amend

cv66 reserves the right to amend any part of these Terms at any time. For significant changes, members will be notified by email or through a notice on the platform.

12.2 Continued Use After Changes

If a member continues to use the platform after amended terms are published, they will be considered to have accepted the new terms.

12.3 Severability

If any clause of these Terms is found to be invalid or unenforceable, the remaining clauses will continue in full force and effect.

12.4 Entire Agreement

These Terms, the Privacy Policy, and any other policies published by cv66 together form the entire agreement between the member and cv66. Any previous oral or written understandings are replaced by this agreement.